Process-- Continuity & Resumption

The identification and prioritization of critical business processes are essential in establishing a comprehensive business continuity capability. The ability to sustain critical business operations during an unplanned event may require workarounds, alternate workspace or other special solutions. Business processes must be identified, prioritized and mapped to all supporting functional requirements: voice communications, e-mail, fax, workspace requirements, applications, technology, etc.  Procedures are also needed to account for operational activity lost due to the event and from the time an incident occurs and the time when the business can resume, which could be hours, days or weeks.

Continuity & Resumption plans document who should go where, how to get there and what to do to restore, resynchronize and resume the processes in a pre-orchestrated, coordinated, and predictable manner. Testing and rehearsing (Table Top or simulated) will minimize crossed signals, confusion, and avoidable loss. All of these requirements and activities are to be documented in Business Continuity Plans, which must be properly maintained and periodically exercised. Documented and periodically tested Business Process Continuity and Resumption capabilities are key criteria in all accepted standards and guidelines and regulations (i.e. BS 25999, ANSI NFPA 1600, FFIEC, HIPAA, NASD & NYSE) for best practices in Business Continuity Management.

Key Business Elements		Resiliency Investments
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