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Resiliency Assessment

¨          Understand what parts of your Resiliency Program are strong

¨      Discover ways to strengthen and improve your program

¨       Effectively communicate and prioritize program needs

Organizational Need:

All organizations have information that tells the story of how prepared they are to weather a multitude of storms. Usually, however, this information is buried in files, documents, and people’s heads.  The challenge is to gather the right data, organize and analyze it, and report on it in a manner that is useful for making decisions.

Having the right information in the right form to determine resiliency is the basis for understanding the need to enhance preparedness to meet all challenges.

Approach:

Eagle Rock’s highly trained consultants use a proprietary tool called ERA*360. It provides the methodology to ask just the right questions of just the right people in your company.  The assessment process is facilitated through a series of face-to-face interviews conducted with key executives and managers from various business units. Scores measure preparedness elements on the basis of comprehensiveness, completeness, progress and commitment. Interviewees agree with interviewers on the initial scoring, after which scores are adjusted to account for data from other sources, such as internal documents. Subjectivity is minimized by limiting the granularity of scoring criteria; in this case a 3 point scale is utilized. The ability to weight scores by degree of importance is built into the ERA*360 software as an option.

The Result:

The ERA*360 process provides the flexibility to address the areas of business continuity that are most important for your company at the point in time the analysis is accomplished.  And, because the examination points correspond well to the increasingly popular British Standard BS25999, reports and graphs can be produced using the BS25999 perspective.

The final report highlights the strengths of the preparedness posture as well as those areas that need improvement.  Executives can use the report to understand their resiliency issues and prioritize next steps in addressing those issues.  Business resiliency practitioners can see the full depth and detail of each element examined.  For a video overview of ERA*360, click here.

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