Eagle Rock Alliance, Ltd. - Third Party Recovery Planning

Outside service providers offer you the satisfaction of performing tasks / functions that you cannot or do not want to do yourself. Under normal circumstances, they perform their responsibilities fairly well. What happens to their level of service in the event of an emergency that affects their place of business? Will they be able to continue the same level of service for you during their time of crisis, or will service deteriorate (cease)? What does a stoppage of service mean to you?

Service providers should be held to the same standards as you follow yourself. to be sure you can rely on your service providers, we will:

Review and prioritize a list of outside service providers currently used by your corporation.
Review the type of service that is provided by each and the level to which they must guarantee service.
Visit the service provider's facilities, where appropriate, to evaluate their business practices under normal conditions.
Review the contingency plans that have been documented by the critical service providers.
Prepare a report on each service provider reviewed which includes an evaluation and recommendations for improvement, where applicable.

The Solution:

A thorough evaluation of your service providers will assure you that you are using the best ones available and that they have the same concerns regarding business resiliency that you do. In the event of an emergency that affects your business resiliency that you do. In the event of an emergency that affects your business process or their, you will be confident that your service providers will be there for you.


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Enterprise Resiliency Blueprint Resiliency Program Goals & Objectives Program Management Crisis Management Reliability Strategies Implementation and Plan Development Business Continuity Information Protection IT Disaster Recovery Disaster Prevention and Emergency Preparedness Specialized IT Consulting		Third Party Recovery Planning Client Need Summary: Outside service providers offer you the satisfaction of performing tasks / functions that you cannot or do not want to do yourself. Under normal circumstances, they perform their responsibilities fairly well. What happens to their level of service in the event of an emergency that affects their place of business? Will they be able to continue the same level of service for you during their time of crisis, or will service deteriorate (cease)? What does a stoppage of service mean to you? Approach: Service providers should be held to the same standards as you follow yourself. to be sure you can rely on your service providers, we will: Review and prioritize a list of outside service providers currently used by your corporation. Review the type of service that is provided by each and the level to which they must guarantee service. Visit the service provider's facilities, where appropriate, to evaluate their business practices under normal conditions. Review the contingency plans that have been documented by the critical service providers. Prepare a report on each service provider reviewed which includes an evaluation and recommendations for improvement, where applicable. The Solution: A thorough evaluation of your service providers will assure you that you are using the best ones available and that they have the same concerns regarding business resiliency that you do. In the event of an emergency that affects your business resiliency that you do. In the event of an emergency that affects your business process or their, you will be confident that your service providers will be there for you.
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